Company Description

The vision of Househam Sprayers Ltd is to use new and innovative technology to enable us, as leading manufacturers of crop sprayers, to produce machines which enable growers not only to apply crop protection products very accurately, but also help protect soil structure by reducing soil compaction. Our range of self-propelled machines uses ground-breaking technology to deliver a specification not often found on other machines available in the crop spraying market.

With over four decades of success within the agricultural sprayer market, Househam is able to combine cutting edge technology devised by some of the industry's best engineers with precision manufacturing and speed to market.

At Househam Sprayers we believe our team:

  • Are experts and professionals in their work
  • Are innovative
  • Chose to have a positive attitude
  • Are proactive problem solvers
  • Are passionate about the Company and their role within it
  • Respect each other and our Customers
  • Work as part of a team and develop self and others
 We are actively seeking a Technical Support Assistant – Office Based

A key element of our business is our dedicated Product Support team who are on hand to provide technical support to all Househam customers. The work can be challenging and fast-paced, yet very fulfilling. Self-motivated and dedicated our Product Support Team engage with our customer base including active farmers and contractors, providing support and step-by-step problem resolution to our customers via telephone, web, email and other support channels.

As a member of the office based Product Support team, your duties and responsibilities will include:

  • Taking ownership of customer issues and seeing problems through resolution.
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues.
  • Handling inbound calls with a high standard of professionalism.
  • Offering alternative solutions where appropriate with the objective of retaining customers business.
  • Providing accurate and prompt feedback to customers.
  • Ability to complete assigned tasks under sometimes stressful situations

The ideal candidate will be an excellent communicator, both written and verbal, and thrive on problem solving. Possesses, acquires and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions. Technical/professional expertise is demonstrated through problem solving and applying technical knowledge. Good IT skills are required to ensure excellent communication with both the customer and other members of the Product Support team, and other Househam departments. Knowledge of products, customers and competitors is an advantage.

We offer:
  • Attractive Salary with annual holiday entitlement
  • Pension scheme
  • Full Househam product training

For more information, or if you wish to apply for the role complete the form below and submit with your current CV. 

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Contact

Head Office (+44 1400 276 000)
Roughton Moor, Woodhall Spa, Lincolnshire, United Kingdom, LN10 6YQ
Product Support (+44 1400 276 040)
Parts (+44 1400 276 030)

Company No: 2651880 - VAT REG. No: GB 916 2118 46

Latest news

Househam brings new technology to Cereals
Househam will be at Cereals 2018 in June with its strongest ever range of self-propelled sprayers. Here's what you can see at the show.

Farmers Guardian test-drives the Predator
First drive: The machinery experts at Farmers Guardian put the Predator through its paces last week. Read their full write up here.

Predator impresses at Sprayer Demo Day
The team at Househam Sprayers was out in force at this year's Sprayer Demo Day last week, beating the snow to showcase our latest self-propelled machines to farmers in North Yorkshire.

Festive Opening Times
Click on the link below to see our Christmas hours...

Househam in attendance at the West Wales Sprays & Sprayers Event
Pop down and visit us on 8th & 9th November at JRSW Ltd Open Days @ Lower Coachlands, Sageston, Tenby SA70 8SB

Stability and Manoeuvrability in a Big Machine....
The Househam Predator features in this month's Arable Farming magazine...

Student to Househam Design Engineer - Case Study
Househam Sprayers Ltd's strength is the team of people we employ.... we open our doors to students from various colleges and universities who are keen to gain insight and learn all about innovation and the world of crop spraying manufacture.

Househam to launch the new PREDATOR self-propelled sprayer at CEREALS
Househam's all-new British-built PREDATOR self-propelled sprayer is set to take on the high capacity, high specification imported machines at the top end of the market in a big way.

Househam Sprayers gears up to take on the challenge of Brexit
Househam specialist export division reports increased enquiries and sales from across Europe, the Middle East, Australia and New Zealand

Get slug pellet applicators tested
Get slug pellet applicators tested

Precision Spraying
Precision Spraying

Farm Sprayer Operator of the Year Competition.
Farm Sprayer Operator of the Year Competition.

MTU Coming soon
Spirit Powered by MTU Househam has chosen an MTU engine once more, this time for its smaller, lighter, Spirit S3-24 which will be powered by a 4-cylinder in-line Series 1000 producing 129 kW.

Industry Recognition for Andrew
Congratulations are in order for our Operations Director, Andrew Kneen who was recently awarded The Michael Dwyer Memorial Prize 2016 for his outstanding progress in the Agricultural Engineering industry.

Social media

@HousehamSprayer
We'll be at @CerealsEvent in June with our strongest ever range of self-propelled sprayers. Join us for demos in th… https://t.co/1dkTN1QG6O

@HousehamSprayer
Keen Matt! ???????????????????? https://t.co/6NfhAxCADD

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