Month: March 2020

As we stated on our social media platforms; our team here at Househam will adhere to the rules set out by the Government; however we will continue to be operational to enable us to support our valued customers during these turbulent times.

We want to be able to support our farmers especially now the weather has finally turned and demand on agriculture has increased. Like all manufacturers, parts are sourced globally with a lot coming from Europe, so while COVID-19 is causing delays at border crossings and some suppliers having to reduce or delay output we will no doubt feel the knock on effect. We just ask that you bear with us during this time and we will help where we can.

With public safety in mind, we ask that you please:

PARTS

• If possible, call in advance for your parts requests to avoid unnecessary journeys and face to face contacts. Parts can be dispatched by Royal Mail or courier as normal (subject to service levels).
• Collections can be made from our stores counter. We have ‘safe-distancing’ in place but please respect and follow our guidelines on this.

SERVICE

• We will support on farm breakdowns but with no direct human contact. If our engineers do have to interact face to face, a 2m space should be observed at all times.
• General service and maintenance work will still be carried out subject to availability. Our service team will support where possible; however we have been advised that some hotels will be closed which may cause disruption in our engineers travelling long distance to customers.

SALES

• Our sales team are available and contactable by email and telephone to help with your requirements.

Parts Sales:                 01400 276 030

Service:                       01400 276 040 (out-of-hours after 5pm)

Machinery Sales:       01400 276 050

At Househam, we are doing everything we can to ensure its ‘business as usual’ whilst taking into account the best interests of our colleagues, customers and suppliers.

Over the past 30 years of the Househam brand, we have experienced and weathered turbulent and unpredictable times and there is no doubt that these are worrying and uncertain times at present for everyone; but, we would like to reassure all of our valued customers and suppliers that we at Househam are open and remain fully operational.

We have implemented measures to ensure the health and wellbeing of our team, customers and suppliers, following advice and guidance from the Government with regular updates to any changes.

Our team have been fully briefed and all understand the important role we each play in helping to ensure the cleanliness of our working environment. We have also minimised face to face meetings and replaced these with phone and video calls so we can continue to be on hand to help and support you all with your crop-spraying needs.

Globally, we are not out of the woods with this crisis; as a British manufacturer based in rural Lincolnshire, we appreciate and understand that there will be some struggles ahead whilst the economy recovers and trade gets back to normal.

Like all manufacturers, parts are sourced globally with a lot coming from Europe, so while COVID-19 is causing delays at border crossings we will no doubt feel the knock on effect of these delays. We are confident that our approach will successfully guide us through the coming weeks and appreciate your support and understanding during this surreal time.

If you have any questions or concerns at this time, or we can help you in any way please feel free to get in touch on our main number 01400 276 000 or with your usual Househam point of contact.